If you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.
How can we help?
In this section you’ll find all the information you need about getting to the show, the venue and link to travel tips for Hamburg. You’ll also find links to our pages on safety at our events.
If you don’t find what you’re looking for here, take a look our FAQs page to find the answer there.
And if you’d just like to speak to someone, we’ve also included a handy list of contacts below.
Venue & Travel
Everything you need to plan your trip to AIX in Hamburg Messe, including accessibility information.
Our most Frequently Asked Questions. Please feel free to take a look before contacting us if you need more help.
Hamburg City Guide
With the help of the Hamburg Convention, we put together a guide to the city for event attendees. Discover top restaurants, bars and cafes as well as post-event activities to make the most of your time in the city.
Using AIX Connect
Find out more about how to use our planning tool, AIX Connect, to book meetings with the right people and companies before AIX has even begun.
Safety at our event
At AIX, we are all about connecting people, so the health and safety of our visitors, exhibitors and staff are of the utmost priority.
Get the latest updates you on this page and via our communications with specifics as we approach the show.
Get important information for exhibitors covering potential scams including:
- International Fairguide scams
- Hotel booking agency scams
- Unsolicited marketing communications