4- Everyone means everyone
Thoughtful interior design must also take cabin crew into account. That’s why the placement of monuments and crew areas truly matters. Ensuring that flight attendants have ample room to move and that monuments in the cabin are easily accessed can reduce stress for front-line employees – and make it easier for them to deliver better-quality service.
In short, ergonomic and easy-to-use design allows an airline’s most important ambassadors to focus on passengers’ needs and promote an airline’s unique brand of service.
Still, cabin crews aren’t the only airline team members to keep in mind.
As demand for premium seats varies from route to route, it’s essential for airlines to have flexibility to maximize profitability. To solve this, some OEMs are now building easy-to-move dividers between economy and premium cabins, which means maintenance crews can easily reconfigure a cabin to meet shifting demand for seat types. Additionally, galley and cargo areas offer multiple configuration options, allowing an airline to customize aircraft to suit specific markets.
5- Keeping everyone connected
It’s predicted that, within the next three years, more than 17,000 commercial aircraft will offer passengers some form of connectivity, which is a significant increase from 6,500 aircraft in 2016. Even low-cost carriers (LCCs), once adamant that in-flight connectivity was an unnecessary frill, are acknowledging that Wi-Fi is absolutely necessary in order to compete.
Some inflight Wi-Fi providers, such as Gogo and Panasonic, are developing systems to personalize a passenger’s experience. Now, travelers can access internet and on-demand entertainment options with their handheld devices, even on regional jets, where seatback inflight entertainment (IFE) systems haven’t typically been installed. This creates even more continuity between an airline’s mainline jets and the smaller regional aircraft. Now passengers can expect everything from the smaller types that they do from the big ones.
The world of commercial aviation, from mainline to regional jets, is forever evolving to meet the requirements of ever-demanding airlines and the people who keep those airlines flying. From passengers to crew, it’s important that cabin design responds appropriately and empathetically to these demands. If done properly, it bodes well for both people and profit.
See how the human-centric cabin design in Bombardier’s new CRJ Series Cabin can enhance your brand.
1 Traveling Cheap
2 Open Doors Organization