Delegate Profile

Bartosz Baca

Job TitleCo–Founders and Partner

Company NameBBSG


Bartosz Baca is a Partner at BBSG - a boutique consulting firm specialised in the transportation sector. He is also responsible for Strategy & Innovation at Very Human Services - a research & design agency. In his work he focuses on strategic advisory on the one hand and leads customer experience, service design and human-centred design processes on the other.  His passenger-centric experience includes research, design and implementation stages. Bartosz is a graduate of Adam Mickiewicz University in Poznań, Rennes 1 University in France, and Warsaw School of Economics.

Conference Sessions

  • How to extract value from customer-centric experiences

    Tuesday15:30 - 16:3031 Mar 2020
    CabinSpace LIVE Seminar Theatre

    The combination of high speed connectivity, access to data generated at every step of the journey, adoption of artificial intelligence, biometrics, as well as t...

    • Language: English