Raymond Kollau is founder of independent industry and consumer trends research agency airlinetrends.com, which monitors the global aviation industry for commercial innovations in response to changing consumer behaviour in order to inspire airlines and airports to improve or develop new products and services.
Having been part of leading consumer trend firm trendwatching.com since its inception, a position he still holds part-time today, Raymond Kollau founded airlinetrends.com to focus on trends and innovations in the global airline industry. He has been quoted as an industry expert by media such as CNN, MSNBC and The New York Times and is a regular contributor to Airline Passenger Experience and Onboard Hospitality magazines.
Raymond Kollau holds a Master degree in Business from the University of Amsterdam, the Netherlands and also studied International Relations at Yonsei University in Seoul, South Korea. His professional background includes positions as Industry Analyst at PricewaterhouseCoopers and Digital Strategist at agency.com (part of TBWA).